Terms & Conditions -All products are made-to-order

Welcome to New Wave Spiritual Apparel! These Terms & Conditions ("Terms") govern your use of our Shopify store, operated in partnership with Printful for fulfillment and shipping services. By accessing or purchasing from our site, you agree to these Terms.

1. General Information

New Wave Spiritual Apparel is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you. We use Printful Inc. as our third-party print-on-demand and shipping provider. Your use of this site constitutes your agreement to follow and be bound by the following Terms.

2. Products and Services

All products are made-to-order through Printful. Product images and mockups may vary slightly from the final product due to printing and manufacturing processes.

We reserve the right to:

Modify or discontinue products at any time without notice.

Limit sales of our products to any person, geographic region, or jurisdiction.

3. Order Processing & Fulfillment

Orders are processed within 2–7 business days.

Once fulfilled, shipping times depend on your location and selected shipping method.

You will receive tracking information once your order ships.

All fulfillment and shipping are handled by Printful. Please refer to their Printful Policy Page for more detailed information.

4. Shipping & Delivery

Shipping costs are calculated at checkout. Free shipping is available on all U.S. orders over $300.

Delivery times may vary based on Printful’s production queue and carrier delays. We are not responsible for lost, stolen, or delayed packages once in transit.

5. Returns, Exchanges & Refunds

Because all products are made-to-order, we do not accept returns or exchanges unless the item is defective or damaged.

If you receive a damaged or misprinted product, please contact us at contact@newwavespiritualapparelgraphictees.com within 14 days of delivery with a photo of the item and order number.

6. Intellectual Property

All content on this site—including logos, images, and designs—is the intellectual property of New Wave Spiritual Apparel. Unauthorized use or reproduction is strictly prohibited.

7. Payment & Billing

We accept major credit/debit cards and other payment methods via Shopify’s secure checkout system. All transactions are encrypted.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our store.

8. Limitation of Liability

We are not liable for any damages that result from the use of, or inability to use, the products sold on this site.

Printful assumes responsibility for the fulfillment process but is not liable for issues caused by incorrect customer input or failed delivery attempts.

9. Third-Party Services

Your use of this site may involve services or content from third parties (e.g., Printful). We are not responsible for third-party policies or practices. Review Printful’s terms here: Printful Terms of Service.

10. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the site after changes indicates your acceptance.

 

Frequently Asked Questions
  • What are your Terms & Conditions for using this site?

    By accessing or purchasing from our website, you agree to our Terms & Conditions, which outline acceptable use, product liability, and user responsibilities.

  • Do your prices or policies change?

    Prices and policies may change without prior notice to reflect updates in production, availability, or market conditions.

  • . What happens if there’s an error on the website?

    We do our best to maintain accurate information, but we reserve the right to correct pricing or description errors before fulfilling any order.

  • Can I use your photos or designs?

    All images, designs, and written content are the intellectual property of New Wave Spiritual Apparel & Graphic Tee's and may not be used without written permission.

  • What happens if a product I ordered is unavailable?

    If an item is out of stock or discontinued, we’ll contact you to issue a refund or offer a suitable replacement.

  • Do you have age restrictions for purchases?

    Yes, customers must be at least 18 years old or have parental/guardian consent to make a purchase.

  • How can I contact you about your Terms & Conditions?

    Email contact@newwavespiritualapparelgraphictees.com for any questions related to our Terms or business policies.