Contact Us: Fast Response on Orders & Product Help
Have a question about your order, our products, or just want to connect? We’d love to hear from you!
Please fill out the contact form below, and a member of our team will respond within 24–48 hours (Monday–Friday).
Order Inquiries
If you're reaching out about an existing order, please include:
Order number
Full name
A brief description of your issue (e.g. wrong item, tracking issue, size concern)
If applicable, attach clear photos of the product or issue
Note: All orders are custom-printed on demand through Printful, so processing times typically range from 2–7 business days before shipping.
Shipping & Fulfillment
Orders are processed through our partner Printful and shipped directly to you. You’ll receive tracking information as soon as your order is fulfilled. For general shipping timelines and policies, click here.
Returns & Product Issues
Since we use print-on-demand services, we do not offer returns for buyer’s remorse or sizing issues, but we’ll happily replace any misprinted, damaged, or incorrect orders. Please contact us within 7 days of delivery for assistance.
Business Phone & Address
Prefer to reach us directly? You can also contact us by phone or mail:
📞 Business Phone: [1-972-458-4776]
📍 Business Address: [2701 Little Elm PKWY Suite 100 #761, Little Elm, Tx, 75068]
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How can I reach New Wave Spiritual Apparel & Graphic Tee's?
You can reach us anytime through our Contact Form on this page or by emailing us directly at contact@newwavespiritualapparelgraphictees.com.
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What are your customer service hours?
Our team is available Monday–Friday, 9 AM to 6 PM (CST). Messages received after hours will be answered the next business day.
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Do you have a phone number I can call?
To ensure fast response times, we currently handle all inquiries through email or our contact form. If needed, a team member may schedule a follow-up call.
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How long does it take to get a response?
Most inquiries receive a reply within 24–48 business hours, depending on volume.
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Can I visit your location in person?
At this time, we operate primarily online. However, local events, pop-ups, and creative workshops in Denton, TX will be announced through our blog and social media.
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Who do I contact for collaborations or partnerships?
Please reach out to contact@newwavespiritualapparelgraphictees.com with your proposal and social or business information.
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How do I contact support about an order issue?
Use the subject line “Order Support” and include your order number when contacting us — this helps us resolve your issue quickly.